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Privacy Policy

Privacy Policy

Vibeys (“we”, “us”, or “our”) operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver our Services to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase from Vibeys. By using our Services, you agree to the terms of this Privacy Policy.

 

1. Personal Information We Collect

“Personal information” refers to any data that identifies or can reasonably be linked to you. We may collect the following:

a. Contact Information

● Name
● Billing & shipping address
● Email address
● Phone number

b. Payment & Financial Information

● Credit/debit card details
● Payment confirmations
● Transaction history

c. Account Information

● Username and password
● Preferences and settings

d. Shopping Activity

● Products viewed or added to cart
● Wishlist items
● Purchase, return, and exchange history

e. Communication Data

● Messages sent to customer support
● Feedback, reviews, or inquiries

f. Device & Usage Information

● IP address
● Browser type and device details
● Website interaction behavior

 

How We Collect Your Information

We collect information from:

● Directly from you (when you create an account, place orders, or contact us)
● Automatically through cookies and tracking technologies
● Service providers (such as payment processors and logistics partners)
● Third-party partners (marketing and analytics providers)

 

How We Use Your Information

We use your personal information to:

a. Provide & Improve Services

● Process orders and payments
● Deliver products (kids’ essentials, water bottles, trending items, etc.)
● Personalize your shopping experience

b. Marketing & Advertising

● Send promotional emails or offers
● Show relevant ads based on your activity

c. Security & Fraud Prevention

● Verify accounts and transactions
● Prevent fraudulent activity

d. Customer Support

● Respond to inquiries
● Resolve issues and provide assistance

e. Legal Compliance

● Comply with laws and regulations
● Respond to legal requests

 

How We Share Your Information

We may share your personal information with:

● Shopify and service providers (payment processing, shipping, analytics, hosting)
● Marketing & advertising partners (to deliver personalized ads)
● Logistics partners (to deliver your orders)
● Legal authorities (when required by law)
● Business transfers (e.g., mergers, acquisitions)

 

Shopify Relationship

Our store is hosted by Shopify, which processes your data to help operate and improve our Services. Your information may be transferred internationally and handled according to Shopify’s privacy practices.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

● Their privacy practices
● Their content or security

Please review their policies before sharing your data.

 

Children’s Privacy

Our Services are not intended for children under the age of majority in your province or territory. We do not knowingly collect personal data from minors.

 

Data Security & Retention

We take reasonable steps to protect your data, but no system is 100% secure. We retain your information only as long as necessary to:

● Provide Services
● Meet legal obligations
● Resolve disputes

 

Your Rights (Canada & Applicable Regions)

Depending on your location, you may have rights to:

● Access your personal data
● Correct inaccurate data
● Delete your information
● Request data portability
● Opt-out of marketing communications

You can unsubscribe from emails anytime using the link provided.

 

International Data Transfers

Your data may be processed outside Canada. We ensure appropriate safeguards are in place when transferring data internationally.

 

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

 

Contact Us

If you have questions or want to exercise your rights: Vibeys

📧 Email: vibeys.ca@gmail.com
📍 Address: 2399 Cawthra Rd Unit #33, Mississauga, ON L5A 2W9
📞 Phone: +1 (416) 571-1270